Online apklausa: geriausios praktikos ir patarimai apklausų kūrėjams
- borisagafonov383
- Aug 2, 2023
- 11 min read
Online Apklausa: How to Create an Effective Online Survey
Online apklausa means online survey in Lithuanian. Online surveys are a popular and effective way to collect feedback, opinions, and data from your target audience. You can use online surveys for various purposes, such as market research, customer satisfaction, employee engagement, event planning, and more.
In this article, we will guide you through the steps and best practices of creating an online survey. We will also provide you with some examples of online survey templates and questionnaires that you can use or customize for your own needs.
online apklausa
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How to Create an Online Survey
Creating an online survey is not difficult if you follow these steps:
Step 1: Define your survey goal and questions
The first step is to identify the purpose and objectives of your survey. What do you want to learn from your respondents? What kind of information do you need to answer your research question or solve your problem?
Based on your goal, you can then formulate the questions that you want to ask in your survey. You should make sure that your questions are clear, concise, relevant, unbiased, and easy to answer. You should also avoid asking too many or too personal questions that might discourage or offend your respondents.
You can choose from different types of questions, such as multiple choice, rating scale, open-ended, matrix, etc. Depending on the type of question, you can also provide answer options or allow respondents to enter their own answers.
Step 2: Choose an online survey tool or platform
The next step is to select an online survey tool or platform that suits your needs and budget. There are many options available on the internet, such as , etc.
Some of the factors that you should consider when choosing an online survey tool or platform are:
The features and functionalities that it offers, such as question types, design options, logic branching, data analysis, etc.
The ease of use and user-friendliness of the interface.
The security and privacy of your data and respondents' information.
The cost and pricing plans that fit your budget.
The support and customer service that it provides.
Step 3: Design your survey layout and appearance
The third step is to design your survey layout and appearance. You should make sure that your survey is attractive, professional, and consistent with your brand identity. You can use colors, images, fonts, logos, etc. to customize your survey look and feel.
You should also organize your questions in a logical order and structure. You can use sections, headings, subheadings, bullet points, etc. to make your survey easy to read and navigate. You should also use transitions, introductions, and conclusions to connect your questions and guide your respondents.
Online apklausa nemokamai (online survey for free)
Online apklausa pinigai (online survey money)
Online apklausa moksliniams tyrimams (online survey for scientific research)
Online apklausa darbuotojams (online survey for employees)
Online apklausa klientams (online survey for customers)
Online apklausa dalyvavimas (online survey participation)
Online apklausa kokybės vertinimas (online survey quality assessment)
Online apklausa mokytojams (online survey for teachers)
Online apklausa studentams (online survey for students)
Online apklausa gyventojams (online survey for residents)
Online apklausa sveikatos tema (online survey on health topic)
Online apklausa sporto tema (online survey on sports topic)
Online apklausa muzikos tema (online survey on music topic)
Online apklausa kultūros tema (online survey on culture topic)
Online apklausa politikos tema (online survey on politics topic)
Online apklausa verslo tema (online survey on business topic)
Online apklausa švietimo tema (online survey on education topic)
Online apklausa aplinkos tema (online survey on environment topic)
Online apklausa socialinių tinklų tema (online survey on social media topic)
Online apklausa žaidimų tema (online survey on games topic)
Online apklausa kelionių tema (online survey on travel topic)
Online apklausa maisto tema (online survey on food topic)
Online apklausa grožio tema (online survey on beauty topic)
Online apklausa mados tema (online survey on fashion topic)
Online apklausa technologijų tema (online survey on technology topic)
Kaip sukurti online apklausą? (How to create an online survey?)
Kaip atlikti online apklausą? (How to conduct an online survey?)
Kaip analizuoti online apklausos rezultatus? (How to analyze online survey results?)
Kaip padidinti online apklausos atsakymų skaičių? (How to increase online survey response rate?)
Kaip užsidirbti pinigų su online apklausomis? (How to make money with online surveys?)
Geriausios online apklausų platformos (Best online survey platforms)
Geriausios online apklausų klausimų formulavimo praktikos (Best online survey question wording practices)
Geriausios online apklausų dizaino praktikos (Best online survey design practices)
Geriausios online apklausų tipai ir metodai (Best online survey types and methods)
Geriausios online apklausų pavyzdžiai ir šablonai (Best online survey examples and templates)
Privalumai ir trūkumai naudojant online apklausas (Advantages and disadvantages of using online surveys)
Etikos ir teisiniai aspektai naudojant online apklausas (Ethical and legal aspects of using online surveys)
Patarimai ir gudrybės naudojant online apklausas (Tips and tricks for using online surveys)
Dažniausiai užduodami klausimai apie online apklausas (Frequently asked questions about online surveys)
Naujausi tyrimai ir tendencijos apie online apklausas (Latest research and trends about online surveys)
Step 4: Distribute your survey to your respondents
The fourth step is to distribute your survey to your respondents. You should choose the best method and channel to reach your target audience and get the most responses. You can use email, social media, website, QR code, etc. to share your survey link or embed your survey on your web page.
You should also consider the timing and frequency of your survey distribution. You should avoid sending your survey at inconvenient times or too often that might annoy or overwhelm your respondents. You should also set a deadline and a reminder for your survey completion.
Step 5: Analyze and report your survey results
The final step is to analyze and report your survey results. You should use the tools and features that your online survey platform provides to collect, process, and visualize your data. You can use charts, graphs, tables, etc. to display your data in a clear and meaningful way.
You should also interpret and summarize your findings and insights from your data. You should answer your research question or problem statement and highlight the key takeaways and recommendations from your survey. You should also acknowledge the limitations and challenges of your survey and suggest ways to improve it in the future.
Online Survey Examples and Templates
To help you create your own online survey, here are some examples of online survey templates and questionnaires that you can use or customize for different purposes:
Market Research Survey Template
A market research survey is a type of online survey that helps you understand your market size, demand, trends, competitors, customers, etc. You can use a market research survey to test a new product or service idea, evaluate an existing product or service performance, identify new opportunities or threats, etc.
Here is an example of a market research survey template that you can use or modify for your own needs:
Market Research Survey Template
QuestionAnswer Options
1. What is your age group?a) 18-24b) 25-34c) 35-44d) 45-54e) 55 or above
2. What is your gender?a) Maleb) Femalec) Prefer not to say
3. What is your occupation?a) Studentb) Employedc) Self-employedd) Unemployede) Retiredf) Other (please specify)
4. How often do you use online surveys?a) Dailyb) Weeklyc) Monthlyd) Occasionallye) Never
5. What are the main reasons for using online surveys?a) Market researchb) Customer satisfactionc) Employee engagementd) Event feedbacke) Other (please specify)
6. Which online survey tool or platform do you use most frequently?a) Google Formsb) SurveyMonkeyc) Qualtricsd) SurveyPlanete) Other (please specify)
7. How satisfied are you with the online survey tool or platform that you use most frequently?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
8. What are the most important features or functionalities that you look for in an online survey tool or platform?a) Question typesb) Design optionsc) Logic branchingd) Data analysise) Security and privacyf) Cost and pricingg) Support and customer serviceh) Other (please specify)
9. What are the main challenges or difficulties that you face when using online surveys?a) Writing good survey questionsb) Getting enough responsesc> Ensuring data quality and validityd> Complying with ethical and legal standardse> Other (please specify)
10. How likely are you to recommend online surveys to a friend or colleague?a) Very likelyb) Somewhat likelyc) Neither likely nor unlikelyd) Somewhat unlikelye) Very unlikely
Customer Satisfaction Survey Template
A customer satisfaction survey is a type of online survey that helps you measure and improve your customers' satisfaction and loyalty. You can use a customer satisfaction survey to collect feedback on your products or services, identify your customers' needs and expectations, evaluate your customer service and support, etc.
Here is an example of a customer satisfaction survey template that you can use or modify for your own needs:
Customer Satisfaction Survey Template
QuestionAnswer Options
1. How did you hear about us?a) Online searchb) Social mediac) Word of mouthd) Advertisemente) Other (please specify)
2. What product or service did you purchase from us?a) Product Ab) Product Bc) Product Cd) Service Ae) Service Bf) Service Cg) Other (please specify)
3. How satisfied are you with the quality of the product or service that you purchased from us?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
4. How satisfied are you with the price of the product or service that you purchased from us?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
5. How satisfied are you with the delivery or installation of the product or service that you purchased from us?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
6. How satisfied are you with the customer service and support that you received from us?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
7. How likely are you to purchase from us again in the future?a) Very likelyb) Somewhat likelyc) Neither likely nor unlikelyd) Somewhat unlikelye) Very unlikely
8. How likely are you to recommend us to a friend or colleague?a) Very likelyb) Somewhat likelyc) Neither likely nor unlikelyd) Somewhat unlikelye> Very unlikely
9. What did you like most about our product or service?(Open-ended)
10. What did you like least about our product or service?(Open-ended)
Employee Engagement Survey Template
An employee engagement survey is a type of online survey that helps you measure and improve your employees' engagement and performance. You can use an employee engagement survey to collect feedback on your work environment, culture, values, leadership, communication, recognition, etc.
Here is an example of an employee engagement survey template that you can use or modify for your own needs:
Employee Engagement Survey Template
QuestionAnswer Options
1. How engaged are you at work?a) Very engagedb) Somewhat engagedc) Neither engaged nor disengagedd) Somewhat disengagede) Very disengaged
2. How satisfied are you with your current job?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
3. How well do you understand the goals and vision of the organization?a) Very wellb) Somewhat wellc) Not very welld) Not at all
4. How well do you understand your role and responsibilities?a) Very wellb) Somewhat wellc) Not very welld) Not at all
5. How well do you communicate and collaborate with your colleagues?a) Very wellb) Somewhat wellc) Not very welld> Not at all
6. How well do you communicate and collaborate with your manager?a) Very wellb) Somewhat wellc) Not very welld> Not at all
7. How often do you receive feedback and recognition for your work?a) Very oftenb) Oftenc) Sometimesd) Rarelye> Never
8. How often do you have opportunities to learn and grow in your job?a) Very oftenb) Oftenc) Sometimesd> Rarelye> Never
9. How comfortable are you with the work environment and culture?a) Very comfortableb) Comfortablec) Neutrald> Uncomfortablee> Very uncomfortable
10. How likely are you to stay with the organization for the next year?a) Very likelyb) Likelyc) Neutrald> Unlikelye> Very unlikely
Event Feedback Survey Template
An event feedback survey is a type of online survey that helps you measure and improve your event's success and impact. You can use an event feedback survey to collect feedback on your event's content, speakers, venue, logistics, etc.
Here is an example of an event feedback survey template that you can use or modify for your own needs:
Event Feedback Survey Template
QuestionAnswer Options
1. What was the name of the event that you attended?(Open-ended)
2. How did you hear about the event?a) Online searchb) Social mediac) Email invitationd) Word of mouthe) Other (please specify)
3. How satisfied are you with the overall event experience?a) Very satisfiedb) Somewhat satisfiedc) Neither satisfied nor dissatisfiedd) Somewhat dissatisfiede) Very dissatisfied
4. How relevant and interesting was the event content for you?a) Very relevant and interestingb) Somewhat relevant and interestingc) Neither relevant nor interestingd) Somewhat irrelevant and boringe) Very irrelevant and boring
5. How engaging and knowledgeable were the event speakers?a) Very engaging and knowledgeableb) Somewhat engaging and knowledgeablec) Neither engaging nor knowledgeabled> Somewhat disengaging and uninformede> Very disengaging and uninformed
6. How comfortable and convenient was the event venue and location?a) Very comfortable and convenientb) Somewhat comfortable and convenientc) Neither comfortable nor convenientd> Somewhat uncomfortable and inconveniente> Very uncomfortable and inconvenient
7. How well organized and managed was the event logistics and registration?a) Very well organized and managedb) Somewhat well organized and managedc) Not very well organized and managedd> Poorly organized and managed
8. How likely are you to attend another event from the same organizer in the future?a) Very likelyb) Likelyc) Neutrald> Unlikelye> Very unlikely
9. How likely are you to recommend this event to a friend or colleague?a) Very likelyb) Likelyc) Neutrald> Unlikelye> Very unlikely
10. What did you like most about the event?(Open-ended)
11. What did you like least about the event?(Open-ended)
Conclusion
Online surveys are a powerful and convenient way to collect feedback, opinions, and data from your target audience. You can use online surveys for various purposes, such as market research, customer satisfaction, employee engagement, event feedback, and more.
To create an effective online survey, you need to follow some steps and best practices, such as defining your survey goal and questions, choosing an online survey tool or platform, designing your survey layout and appearance, distributing your survey to your respondents, and analyzing and reporting your survey results.
You can also use or customize some online survey templates and questionnaires that we have provided in this article for different purposes. We hope that this article has helped you learn how to create an online survey on the topic of "online apklausa".
FAQs
Here are some frequently asked questions and answers about online surveys:
What are the advantages and disadvantages of online surveys?
Some of the advantages of online surveys are:
They are fast and easy to create and distribute.
They are cost-effective and scalable.
They allow you to reach a large and diverse audience.
They enable you to collect real-time and accurate data.
They offer various features and functionalities to enhance your survey quality and experience.
Some of the disadvantages of online surveys are:
They may have low response rates or biased responses.
They may have technical issues or errors that affect your data collection or analysis.
They may have ethical or legal challenges that require your consent and compliance.
They may not be suitable for complex or sensitive topics that require more interaction or explanation.
How to write good survey questions?
To write good survey questions, you should follow these tips:
Make sure that your questions are clear, concise, relevant, unbiased, and easy to answer.
Choose the appropriate type of question and answer option for your survey purpose and data analysis.
Avoid asking leading, loaded, double-barreled, or hypothetical questions that might influence or confuse your respondents.
Avoid asking too many or too personal questions that might discourage or offend your respondents.Use a consistent and balanced scale for your rating or ranking questions.
Use logic branching or skip logic to direct your respondents to relevant questions based on their previous answers.
Test and review your survey questions before launching your survey.
How to increase survey response rate?
To increase survey response rate, you should follow these tips:
Define and segment your target audience and use the most effective method and channel to reach them.
Send your survey at the right time and frequency and set a reasonable deadline and reminder for your survey completion.
Write a clear and compelling subject line and invitation message that explains the purpose and benefits of your survey.
Make your survey short and simple and avoid asking unnecessary or irrelevant questions.
Incentivize or reward your respondents for taking your survey, such as offering a discount, a gift card, a prize draw, etc.
Thank your respondents for their time and feedback and share your survey results or outcomes with them.
How to ensure data quality and validity in online surveys?
To ensure data quality and validity in online surveys, you should follow these tips:
Use a reliable and secure online survey tool or platform that protects your data and respondents' information.
Use random sampling or stratified sampling techniques to select a representative sample of your population.Use validation rules or data cleaning techniques to check and correct any errors or outliers in your data.
Use cross-tabulation or correlation analysis to test the relationships and associations between your variables.
Use reliability and validity tests to measure the consistency and accuracy of your data and results.
How to comply with ethical and legal standards in online surveys?
To comply with ethical and legal standards in online surveys, you should follow these tips:
Obtain informed consent from your respondents before collecting their data and explain the purpose, benefits, risks, and confidentiality of your survey.
Respect your respondents' privacy and anonymity and do not collect or disclose any personal or sensitive information without their permission.
Follow the data protection and security laws and regulations of your country or region, such as the GDPR, the CCPA, etc.
Avoid any unethical or illegal practices, such as coercion, deception, plagiarism, etc.
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